relationship management (CRM)
Contact Relationship Management systems are powerful systems which allow you to consolidate and store contact, fundraising and volunteer information in a central online system.
Below are resources to CRMs which we support.
CiviCRM - powerful contact, fundraising and eCRM system that allows you to record and manage information about your various constituents including volunteers, activists, donors, employees, clients, vendors, etc. Track and execute donations, transactions, conversations, events or any type of correspondence with each constituent and store it all in one, easily accessible and manageable source. CiviCRM is web-based, internationalized, and designed specifically to meet the needs of advocacy, non-profit and non-governmental groups
- More about CiviCRM
- Excellent online book about CiviCRM (free)
- Try it - demo
- DOWNLOAD CiviCRM for free
SugarCRM - flexible application contains several modules (and more to chose from) managing relationships with customers on many levels like marketing, sales, customer support, reporting and more.